Shipping Policy
At Roctiva, we are committed to delivering your order as quickly and safely as possible.
Delivery Timeframes
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Cairo & Giza: 1–3 business days (12PM – 8PM)
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Rest of Egypt: 2–5 business days
A delivery associate will contact you when your order is on its way. We allow customers to inspect the package upon delivery.
Shipping Fees
We offer free shipping to most areas across Egypt. Shipping costs, if applicable, will be calculated and displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment in real time.
Order Processing
Orders are processed within 24 hours of placement. Orders placed on weekends or public holidays will be processed the next business day.
Need Help?
If you have any questions about your shipment, please contact our support team. We are available daily and happy to assist.