Terms of service

Terms of Service

Welcome to Roctiva. By using our website roctiva.com and completing any purchase, you agree to the following terms and conditions.

About the Store Roctiva is an Egyptian online store specializing in shoes, clothing, bags, and accessories for men, women, and children, with a modern style that combines luxury and simplicity.

Orders and Pricing

  • All prices displayed on the website are in Egyptian Pounds (EGP) and include tax where applicable
  • We reserve the right to adjust prices or discontinue any product without prior notice
  • Orders are confirmed via a phone call or message from our team before shipping

Payment Method

  • Cash on Delivery (COD) is currently the only available payment method for all orders
  • Please have the correct amount ready for the delivery agent

Shipping and Delivery

  • We offer delivery service to all governorates of Egypt
  • Delivery time varies by governorate and is calculated from the date the order is confirmed

Intellectual Property Rights All content on this website, including images, logos, text, and designs, is the exclusive property of Roctiva and may not be copied or reused without prior written permission.

Changes to These Terms We reserve the right to modify these terms at any time. Continued use of the website after changes are made constitutes implicit acceptance of the new terms.

Contact For any inquiries regarding these terms, please contact us at roctivaa@gmail.com