Shipping policy
Delivery Areas
We deliver to all governorates across Egypt. Orders are processed within 2–3 business days and delivered within:
| Location | Estimated Time | Shipping Cost |
|---|---|---|
| Cairo & Giza | 2–3 business days | Calculated at checkout |
| Alexandria | 3–5 business days | Calculated at checkout |
| Other Governorates | 3–7 business days | Calculated at checkout |
Order Processing
- Orders are processed Sunday – Thursday.
- Orders placed on Friday or Saturday will be processed the next business day.
- You will receive a confirmation email once your order is shipped.
- Tracking information will be shared with you after dispatch.
Important Notes
📦 All items are carefully packaged to ensure they arrive in perfect condition. Roctiva is not responsible for delays caused by courier companies or unforeseen circumstances.